What can we do for you?

System outage is an unpredictable and undesired event. It does not occur frequently, but you have to be prepared for it and prevent it if possible. It is crucial to respond to the incident as quickly as possible; therefore, a high priority support service is the solution you need. 

Spica support

Help at every step

Our support team is available every working day from 8 a.m. to 4 p.m. A support contract gives you the privilege of high priority support. 

Remote support

Our support experts remotely connect to your computer and quickly solve the problem.

Start remote session
Service

Authorised service provider for Zebra equipment in the Spica Group is MODUL center, Blatnica 12, IOC Trzin 1236.
For additional information, please contact us by phone at +386 1 568 08 30 or send us an e-mail at support@spica.com.  

Support request

ForFrontman FIND users, the easiest way to submit a support request is to send an email to our support department. We will reply shortly

Send us your request
User satisfaction survey - technical support

How do our clients rate our support services?

We have been measuring user satisfaction for Spica technical support since 2013. We have received more than 2,300 answers, comments, as well as suggestions for improvements.

customers are satisfied with our response time 93%
customers are satisfied with the Spica staff 97%
customers are satisfied with the time spent on solving their incidents 92%